Shipping Policy

Last Updated: June 2026

Shipping Destinations

We currently ship to most countries within Europe. If your country is available during checkout, we can deliver to your location.

Processing Time

All orders are processed within 1–5 business days after payment confirmation.

Please note that orders are not processed or shipped on weekends or public holidays.

During periods of high demand, order processing may take slightly longer than usual.

Shipping Time

Estimated delivery times for European countries are:

• Standard Shipping: 7–20 business days
• Remote Areas: Up to 25 business days

Delivery times are estimates only and are not guaranteed. Delays may occur due to customs inspections, transportation disruptions, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Costs

We offer free standard shipping on all orders within Europe.

Any applicable shipping fees for special delivery options will be displayed during checkout before payment is completed.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.

Tracking information may take 2–5 business days to become active after shipment.

Customs, Duties & Taxes

For orders shipped to countries within the European Union, applicable taxes may be collected at checkout where required.

In rare cases, local customs authorities may apply additional fees, duties, or taxes. Such charges, if imposed, are the responsibility of the customer.

Multiple Shipments

To ensure faster delivery, items from the same order may occasionally be shipped separately. If this happens, you will receive separate tracking numbers for each shipment.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, order processing and delivery may be delayed. Additional shipping costs resulting from incorrect address information may be charged to the customer.

Lost, Delayed, or Damaged Packages

If your package is significantly delayed, lost in transit, or arrives damaged, please contact our support team as soon as possible.

We will work with the shipping carrier to investigate the issue and provide an appropriate solution where applicable.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: support@fontomain.com

We aim to respond to all inquiries within 24–48 business hours.